Best Practical Solutions
Here's a little article about how we work remotely using our our system: https://bestpractical.com/blog/2020/3/how-we-work-remote-with-rt
Flex Work policy
Corporate Policy
Fully remote
Other information
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About
Best Practical makes and maintains Request Tracker: The leading, open source,
enterprise-level ticket management system. Organizations of all sizes use Request Tracker to track and manage workflows, customer requests, and internal project tasks of all sorts. With seamless email integration, custom ticket lifecycles, configurable automation, and detailed permissions and roles, RT serves the needs of virtually anybody.